ISO 9000, TS 16949, TL 9000, and ISO 14000
Training, Implementation, Certification, Registration, and Transition

Quality and Productivity Management, Inc.
Training and Coaching for Quality Registration Implementation

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 Let the experienced professionals at QPM provide the training and coaching you need to succeed for today's quality registrations and world-class quality management systems.  We provide on-site training, consulting, and seminars to help you achieve your quality registrations - backed with a 100% registration success rate for firms using our training methods.  Nationwide Service
Our professional consultants specialize in:

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Client Spotlights

Tier 1 supplier to General Motors and Nissan, AUTRANS Corporation registered to
ISO 9001:2000 and TS 16949:2002.

 Tier 1 supplier to Toyota, Chrysler and GM, FET Engineering registered to
ISO 9001:2000 and ISO 14001:2004

Mainline Communications and Six X Telecom registered to TL 9000 telecommunications standard.

Saint Joseph Healthcare, Mainline Communications and I.B. Moore Company were recognized as state quality award winners by Governor Ernie Fletcher and the Kentucky Center for Performance Excellence in March 2006.

Announced in June were our 2007 Baldrige based Kentucky Award for Performance Excellence winners Ebonite International, Madison County Health Department, Pikeville Medical Center and Panasonic, Inc.  

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SPECIALTY AREAS

 TS 16949:2002  Consulting
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ISO 9001:2000  Consulting
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TS 16949:2002  (Technical Specification) is an automotive quality system requirements standard based on ISO 9001:2000 with additional requirements of the car manufacturers Daimler Chrysler, Ford Motor Company, General Motors Corp. It was prepared by International Automotive Task Force (IATF) and Japan Automobile Manufacturers Association, Inc (JAMA) and ISO/TC 176.  This standard is an adaptation of the ISO 9001:2000 standard created by the "big three" automakers and Toyota.

 We'll help you learn advanced planning and implementation techniques such as APQP, PPAP, FMEA, SPC, and MSA.  You can learn about the advantages of TS 16949:2002

Contact us today and we will help you start the process towards improved productivity, customer satisfaction and the prestige of TS 16949 registration.

ISO 9000 is an international standard adopted in 1987 by the International Organization for Standardization (ISO) setting specific criteria for documenting and establishing a quality management system and was recently updated via ISO 9001:2000. ISO 9000 / ISO 9001:2000 not only shows that a company has documented its quality management principles and procedures, it also shows that the company operates according to them.

Consider the facts, (source MORI/SGS-ICS) organizations reported that with ISO registration:

• 82% realized improved customer satisfaction
• 61% stated a more motivated workforce
• 60% realized improved productivity
• 60% saw reduced waste
• 50% had reduced costs
• 49% realized increased market share.

Contact us today and we will help you start the process towards improved productivity and continuous improvement.

 

 

 

ISO 14001 Consulting
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Malcolm Baldrige National Quality Award : 2007
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ISO 14001 is the International Standard used for assistance in implementing or improving an organization’s Environmental Management System. An environmental management system (EMS) is an overall structure that focuses on the short and long-term impact of an organization's products, services, and processes on the environment. Many companies, such as automotive manufacturers, various governmental agencies, etc., are requiring their suppliers to obtain third-party registration.

Contact us today and we will help you start the process towards improved environmental impacts, reduced waste and the prestige of ISO 14001 registration.

 

 
The Malcolm Baldrige National Quality Award was introduced in 1987 and is upgraded annually to facilitate and offer a comprehensive and standardized framework for measuring and implementing corporate quality initiatives for performance excellence.

Dr. Harry Hertz, Director of the Baldrige Program, describes the Baldrige Criteria as representing the “leading edge of validated management practices”

Contact us today and we will assist your organization to begin or continue its progress towards performance excellence using these proven management principals. We offer training for all Baldrige based quality awards.

 

AS 9000/9100 Consulting
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TL 9000 Consulting
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AS 9000 and 9100 comprises the ISO 9001:2000 quality system requirements supplemented by additional quality system requirements established by the aerospace industry. 

Contact us regarding:
Registration or compliance to AS 9100
TL 9000 is a quality management system for design, development, production, delivery, installation and maintenance of telecommunication products and services. It has recently been updated to Revision 4.

Contact us today and we will assist your organization to begin or continue its progress towards performance excellence using the TL 9000 Standard

 

The QPM Quality Consulting Client List
We're proud to have helped some of the best in the industry.  Have a look at our partial client list, then give us a call to join their successes.

 

If you have any questions or want to begin discussing how QPM can help your organization achieve its quality goals, contact us or call 800-900-3360!

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click any of the following to learn about them and how we can help you succeed!

ISO 9001:2000 TS 16949:2002 TL 9000:Rev3 AS 9100 Lean Mfg.
Six Sigma ISO 14001 Baldrige:2007 Balanced Scorecard